APS has over 20 years of experience with Salesforce.com building, supporting and running re-occurring revenue programs for some of the leading technology companies in the world. We have a deep background in scaling support organizations, project management, process design, data management and licensing applications. APS has built strong industry partnerships with Law Enforcement and Alarm Industry Advocacy Groups.
APS has a 100% customer retention rate and customer success is our #1 goal. Providing world class customer support to our partner agencies and to their alarm users is how we measure success. Developing our solution on the Salesforce.com platform has enabled APS to leverage its deep history in collaboration and working as an outsourced partner to implement a Customer Relationship Management – Citizen Engagement solution.